Store Consultant – Printing, Signs & Shipping

FedEx Office and Print Services; Sterling (VA); On-site; USD 27,000 - 32,000; Full time

Job summary

FedEx Office and Print Services in Sterling, VA is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to understand needs and propose solutions across print, signs & graphics, and shipping.

You will take orders, provide pricing, manage the production queue and equipment, handle complex projects, and maintain a safe, organized store while upholding company policies and procedures.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience is beneficial.
• Ability to explain products and pricing clearly.

Responsibilities

• Demonstrates consultative behaviors to understand each customer's needs.
• Takes orders and provides accurate pricing information.
• Assists in printing, signs & graphics and shipping product lines.
• Operates and maintains printing and shipping equipment.
• Keeps the store safe, clean and organized.
• Processes financial transactions at a POS and handles cash.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

6+ months of specialized experience

Job description

FedEx Office and Print Services in Sterling, VA is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to understand needs and propose solutions across print, signs & graphics, and shipping.

You will take orders, provide pricing, manage the production queue and equipment, handle complex projects, and maintain a safe, organized store while upholding company policies and procedures.