Store Consultant: Print, Signs & Shipping Expert

FedEx Office and Print Services; Arlington (VA); On-site; USD 26,000 - 32,000; Full time

Job summary

FedEx Office and Print Services in Arlington, VA seeks a Store Consultant to deliver a positive customer experience across print, signs & graphics and shipping. You will take orders, provide pricing, and coordinate store activities while maintaining equipment and stock.

Strong communication and a customer-first attitude are essential. The role involves handling complex orders, operating printing/shipping equipment, and ensuring a safe, clean store environment.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook.

Responsibilities

• Provides consultative customer service in a retail environment and understands individualized customer needs.
• Recommends FedEx Office products and services including printing, signs & graphics and shipping.
• Takes complex customer orders and provides accurate pricing information.
• Operates and maintains printing, binding, and shipping equipment.
• Assembles parcels, prepares goods for shipping and manages the production queue and output.
• Maintains a safe, clean, and orderly store and handles financial transactions via POS.

Skills

Excellent verbal & written comms

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services in Arlington, VA seeks a Store Consultant to deliver a positive customer experience across print, signs & graphics and shipping. You will take orders, provide pricing, and coordinate store activities while maintaining equipment and stock.

Strong communication and a customer-first attitude are essential. The role involves handling complex orders, operating printing/shipping equipment, and ensuring a safe, clean store environment.