Store Consultant: Printing, Signs & Shipping Pro

FedEx; Sterling (VA); On-site; USD 27,000 - 32,000; Full time

Job summary

FedEx Office in Sterling, VA is seeking a Store Consultant to deliver a positive customer experience. You will handle orders, provide pricing, and recommend FedEx Office products and services, while maintaining equipment and the store overall.

Responsibilities include assisting customers with printing, signs, graphics, and shipping, handling transactions, and ensuring quality service in a fast-paced retail setting. A high school diploma and 6+ months of experience are required.

Qualifications

• Excellent verbal and written communication skills.
• Retail customer service experience is preferred.
• Ability to understand customer needs and explain FedEx Office products clearly.

Responsibilities

• Demonstrates consultative behavior to understand each customer's needs.
• Provides expertise in printing, signs & graphics and shipping products.
• Uses consultative skills to anticipate needs and suggest alternatives.
• Resolves customer problems quickly and to satisfaction.
• Takes complex orders using order systems and provides pricing information.
• Assembles parcels and prepares goods for shipping.
• Operates printing, binding and related equipment.
• Maintains a safe, clean and orderly store.

Skills

Excellent verbal and written comms

Education

High school diploma or equivalent

Job description

FedEx Office in Sterling, VA is seeking a Store Consultant to deliver a positive customer experience. You will handle orders, provide pricing, and recommend FedEx Office products and services, while maintaining equipment and the store overall.

Responsibilities include assisting customers with printing, signs, graphics, and shipping, handling transactions, and ensuring quality service in a fast-paced retail setting. A high school diploma and 6+ months of experience are required.