Store Consultant: Printing, Graphics & Shipping

FedEx Office; Raleigh (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

FedEx Office is seeking a Store Consultant in Raleigh who delivers a positive customer experience and uses consultative skills to anticipate needs and provide solutions. The role covers print, signs & graphics, and shipping, including taking orders, pricing, and recommending products.

The position requires standing for shifts, ability to lift up to 55 pounds, and the ability to work in a fast-paced, team-based environment while following all company policies.

Qualifications

• High school diploma or equivalent is required.
• 6+ months of specialized experience in a retail or service role.
• Excellent verbal and written communication skills.
• For new hires, must meet FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Assist customers and provide consultative service in printing, signs & graphics, and shipping.
• Take orders, provide pricing information, and recommend FedEx Office products and services.
• Operate and maintain store equipment, process transactions, and manage the production queue.
• Keep the store clean, safe, and well-stocked; support training of team members.
• Follow procedures and adhere to HR, safety, and security policies.

Skills

Customer service

Communication

Teamwork

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Job description

FedEx Office is seeking a Store Consultant in Raleigh who delivers a positive customer experience and uses consultative skills to anticipate needs and provide solutions. The role covers print, signs & graphics, and shipping, including taking orders, pricing, and recommending products.

The position requires standing for shifts, ability to lift up to 55 pounds, and the ability to work in a fast-paced, team-based environment while following all company policies.