Store Communications & Operations Coordinator

Citi Trends, Inc.; Savannah, Northern (GA, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Citi Trends, Inc. is seeking a highly organized Store Communications & Administrative Coordinator to join the Store Operations team in a hybrid corporate role in Savannah, GA.

The position emphasizes clear information flow, coordination of memos, and day-to-day operational support for stores and field leaders. Key duties include developing communications materials, maintaining directories, managing expense reports via Navan, coordinating travel, and supporting process improvement initiatives.

Qualifications

• Associate's or Bachelor's degree preferred in business/communications field.
• 3–5 years in administrative, communications or ops support.
• Retail or multi-unit field support experience preferred.
• Excellent written and verbal communication abilities.
• Strong editing, proofreading and presentation skills.
• Advanced MS Office proficiency (Word/Excel/PowerPoint/Outlook).
• Proven ability to handle confidential information discreetly.

Responsibilities

• Disseminate operational updates, memos, directives to stores and field leadership.
• Create, proofread, and coordinate store communications for consistency.
• Maintain and update directories and contact information.
• Keep operational records and standard operating procedures up to date.
• Maintain a centralized store operations policy library in the communications platform.
• Oversee Associate recognition program across stores.
• Coordinate travel itineraries for meetings and events.
• Prepare reports, presentations, and meeting materials for leadership.
• Support labor and process improvement initiatives through comms planning.
• Manage special projects assigned by the Director of Labor & Process Improvement.

Skills

Communication skills

Editing & proofreading

MS Office proficiency

Discretion with confidential info

Organization

Retail/multi-unit experience

Education

Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or related field

3-5 years administrative/operational experience

Retail/multi-unit field experience preferred

Tools

Navan

Microsoft Office

Office Depot accounts

Job description

Citi Trends, Inc. is seeking a highly organized Store Communications & Administrative Coordinator to join the Store Operations team in a hybrid corporate role in Savannah, GA.

The position emphasizes clear information flow, coordination of memos, and day-to-day operational support for stores and field leaders. Key duties include developing communications materials, maintaining directories, managing expense reports via Navan, coordinating travel, and supporting process improvement initiatives.