Store Communications Administrative Coordinator

Citi Trends, Inc.; Savannah, Northern (GA, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Citi Trends, Inc. is seeking a highly organized Store Communications & Administrative Coordinator to join the Store Operations team in a hybrid corporate role in Savannah, GA.

The position emphasizes clear information flow, coordination of memos, and day-to-day operational support for stores and field leaders. Key duties include developing communications materials, maintaining directories, managing expense reports via Navan, coordinating travel, and supporting process improvement initiatives.

Qualifications

• Associate's or Bachelor's degree preferred in business/communications field.
• 3–5 years in administrative, communications or ops support.
• Retail or multi-unit field support experience preferred.
• Excellent written and verbal communication abilities.
• Strong editing, proofreading and presentation skills.
• Advanced MS Office proficiency (Word/Excel/PowerPoint/Outlook).
• Proven ability to handle confidential information discreetly.

Responsibilities

• Disseminate operational updates, memos, directives to stores and field leadership.
• Create, proofread, and coordinate store communications for consistency.
• Maintain and update directories and contact information.
• Keep operational records and standard operating procedures up to date.
• Maintain a centralized store operations policy library in the communications platform.
• Oversee Associate recognition program across stores.
• Coordinate travel itineraries for meetings and events.
• Prepare reports, presentations, and meeting materials for leadership.
• Support labor and process improvement initiatives through comms planning.
• Manage special projects assigned by the Director of Labor & Process Improvement.

Skills

Communication skills

Editing & proofreading

MS Office proficiency

Discretion with confidential info

Organization

Retail/multi-unit experience

Education

Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or related field

3-5 years administrative/operational experience

Retail/multi-unit field experience preferred

Tools

Navan

Microsoft Office

Office Depot accounts

Job description

Store Communications Administrative Coordinator

#18991

Location

0979 Corporate Office Citi Trends, 17 Park of Commerce Blvd. Savannah, GA 31405

Position

Operations Administrative Assistant

External Description

CITITRENDS is seeking a highly organized, detail-oriented communicator to join our Store Operations team as aStore Communications & Administrative Coordinator.

This corporate/hybrid role is ideal for someone who enjoys keeping teams connected, ensuring information flows clearly and consistently, and supporting the day-to-day operations that help our stores and field leaders stay aligned.

Duties & Responsibilities

• Manage the dissemination of operational updates, memos, directives, and communications to stores and field leadership.
• Develop, proofread, and coordinate store communication materials to ensure consistency and accuracy.
• Maintain and update company directories and organizational contact information.
• Maintain operational records, documentation, and standard operating procedures.
• Maintain a centralized library of Store Operations, Loss Prevention, and Human Resources policies in the store communications platform.
• Manage Associate recognition program across stores organization.
• Coordinate business card requests and distribution for corporate and field associates.
• Manage departmental expense reports and oversee expense submissions through Navan.
• Create and coordinate travel itineraries for meetings, conferences, and operational events.
• Track District Manager mileage submissions and coordinate company vehicle replacement activities.
• Manage Office Depot account administration and office supply ordering.
• Support store communication calendars and maintain communication archives.
• Assist in coordinating meetings, presentations, and leadership communications.
• Prepare reports, presentations, and meeting materials for operational leadership.
• Support labor and process improvement initiatives through communication planning and change management activities.
• Coordinate special projects assigned by the Director of Labor & Process Improvement.
• Perform other duties as assigned.

Required Skills & Abilities

• Exceptional written and verbal communication skills.
• Strong editing, proofreading, and presentation development skills.
• Excellent organizational and administrative abilities.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to manage confidential information with discretion.
• Strong attention to detail and follow-through.
• Ability to prioritize competing deadlines in a fast-paced environment.

Education & Experience

• Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or related field preferred.
• 3-5 years of administrative, communications, or operational support experience.
• Retail or multi-unit field support experience preferred.

CITITRENDS is an Equal Opportunity Employer

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