Retail Store Leader — People, Ops & Growth

Citi Trends; Athens (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager in Georgia to support daily store operations, drive sales, and lead a team. You will partner with the Store Manager on hiring, onboarding, and development while ensuring exceptional customer service and operational standards.

The role emphasizes staffing, coaching, and enforcing loss prevention standards in a fast-paced retail environment. The position offers competitive pay and benefits as part of Citi Trends’ commitment to growth.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

People leadership

Hiring & recruitment

Customer service

Operational planning

Team supervision

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Georgia to support daily store operations, drive sales, and lead a team. You will partner with the Store Manager on hiring, onboarding, and development while ensuring exceptional customer service and operational standards.

The role emphasizes staffing, coaching, and enforcing loss prevention standards in a fast-paced retail environment. The position offers competitive pay and benefits as part of Citi Trends’ commitment to growth.