Store Cleaning & Customer Care Associate

Michaels; Tracy (CA); On-site; USD 24,000 - 28,000; Full time

Job summary

Michaels is seeking team members at the Tracy, CA store who will maintain a clean, welcoming shopping environment and deliver friendly customer service. You will assist customers, handle checkout duties with accuracy, and promote the Rewards program and Private Label Credit Cards.

The role involves omni-channel support (Buy Online Pickup in Store, Ship from Store), stocking, and following SOPs. Flexibility for shifts including nights and weekends is expected.

Qualifications

• Friendly customer service is expected in store interactions.
• Retail and/or cleaning experience preferred.

Responsibilities

• Provide fast and friendly checkout experience with cash handling.
• Engage customers on Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes (BOPIS, SFS).
• Support truck unloading, stocking and planogram processes.
• Adhere to SOPs and company policies.

Skills

Customer service

Retail experience

Teamwork

Job description

Michaels is seeking team members at the Tracy, CA store who will maintain a clean, welcoming shopping environment and deliver friendly customer service. You will assist customers, handle checkout duties with accuracy, and promote the Rewards program and Private Label Credit Cards.

The role involves omni-channel support (Buy Online Pickup in Store, Ship from Store), stocking, and following SOPs. Flexibility for shifts including nights and weekends is expected.