Store Care & Customer Service Associate

Michaels; Aurora (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Job summary

Michaels is hiring for a Store Associate to maintain store cleanliness, assist customers, and support checkout and in-store processes in CLEV-SOLON, OH. The role emphasizes friendly service, adherence to SOPs, and participation in omni-channel tasks like BOPIS and SFS.

Responsibilities include cleaning duties, stocking, assisting customers, processing transactions to standards, and supporting shrink and safety programs. Flexible hours may include nights, weekends, and early mornings.

Qualifications

• Retail or cleaning experience preferred.
• Must be at least sixteen (16) years old.
• Able to stand for long periods and move around the store.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Assist customers and provide friendly service.
• Help with cashier duties and checkout standards.
• Participate in BOPIS and Ship from Store processes.
• Assist with stocking and planogram processes.
• Adhere to SOPs and safety guidelines.
• Support shrink and safety programs.

Skills

Retail experience

Customer service

Cleaning experience

Job description

Michaels is hiring for a Store Associate to maintain store cleanliness, assist customers, and support checkout and in-store processes in CLEV-SOLON, OH. The role emphasizes friendly service, adherence to SOPs, and participation in omni-channel tasks like BOPIS and SFS.

Responsibilities include cleaning duties, stocking, assisting customers, processing transactions to standards, and supporting shrink and safety programs. Flexible hours may include nights, weekends, and early mornings.