Store Cleanliness & Guest Experience Specialist

Michaels; Westlake (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Job summary

Michaels in Westlake, OH is seeking team members to maintain the store’s cleanliness and assist customers. You’ll perform cleaning tasks, stock products, and support the floor staff while delivering friendly service and following store SOPs.

The role includes assisting with checkout, participating in BOPIS/ship-from-store processes, and upholding safety standards in a fast-paced retail environment. Weekend and evening shifts may apply.

Qualifications

• Experience in retail cleaning preferred.
• Friendly, helpful customer service is expected.
• Ability to follow SOPs and safety guidelines.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Assist with customer service and checkout as needed.
• Participate in stocking, floor care, and floor cleanliness tasks.
• Adhere to safety, health, and company policies.

Skills

Cleaning experience

Customer service

Job description

Michaels in Westlake, OH is seeking team members to maintain the store’s cleanliness and assist customers. You’ll perform cleaning tasks, stock products, and support the floor staff while delivering friendly service and following store SOPs.

The role includes assisting with checkout, participating in BOPIS/ship-from-store processes, and upholding safety standards in a fast-paced retail environment. Weekend and evening shifts may apply.