Store Cleaning & Customer Experience Associate

The Michael's Companies; Solon (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

The Michaels Companies in Solon, OH is seeking a store associate focused on cleaning and customer service. You will maintain a high standard of store appearance, assist customers, and help with checkout and omni-channel processes like Buy Online Pickup in Store and Ship from Store.

Responsibilities include sweeping, mopping, deep cleaning, stocking, and following SOPs for safety and compliance. The role requires standing for long periods, lifting, and working nights, weekends, and early

Qualifications

• Retail and/or cleaning experience preferred.
• Willingness to stand for long periods and perform physical tasks.
• Customer service oriented with a friendly demeanor.

Responsibilities

• Maintain a high standard of store cleanliness and recovery to deliver brand promises.
• Provide fast and friendly checkout experience; handle cash to standards.
• Assist with omni-channel processes (BOPIS, Ship from Store) and curbside support.
• Stock, lobby organization, and participate in safety programs and SOPs.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies in Solon, OH is seeking a store associate focused on cleaning and customer service. You will maintain a high standard of store appearance, assist customers, and help with checkout and omni-channel processes like Buy Online Pickup in Store and Ship from Store.

Responsibilities include sweeping, mopping, deep cleaning, stocking, and following SOPs for safety and compliance. The role requires standing for long periods, lifting, and working nights, weekends, and early