Store Environment & Customer Experience Associate

The Michael's Companies; Mentor (OH); Hybrid; USD 19,000 - 22,000; Full time

Job summary

The Michaels Companies in Mentor, OH seeks a Store Associate to maintain a high standard of cleanliness, assist customers, and keep shelves stocked. You will handle cash operations, enroll customers in rewards, and support omni-channel services such as Buy Online Pickup in Store.

This role requires standing for long periods, lifting heavy items, and working nights or weekends. Applicants must be 16 or older and have retail or cleaning experience preferred.

Qualifications

• Experience in retail or cleaning preferred.
• Must be at least 16 years old.
• Able to stand for long periods and lift heavy items.

Responsibilities

• Maintain a high standard of store cleanliness and recovery in all areas.
• Provide a fast and friendly checkout experience and handle cash to company standards.
• Engage customers about rewards program and private label cards.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in stocking, shelf replenishment, and planogram compliance.
• Support shrink and safety programs and follow SOPs.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies in Mentor, OH seeks a Store Associate to maintain a high standard of cleanliness, assist customers, and keep shelves stocked. You will handle cash operations, enroll customers in rewards, and support omni-channel services such as Buy Online Pickup in Store.

This role requires standing for long periods, lifting heavy items, and working nights or weekends. Applicants must be 16 or older and have retail or cleaning experience preferred.