Store Associate Manager: Luxury Retail Leader

Lilly Pulitzer; Wilmington (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Lilly Pulitzer is seeking an Associate Manager for our Wilmington, NC store. You will assist with daily store operations, sales, client experience, scheduling, and safeguarding assets.

This full-time, non-exempt role averages a 40-hour week, may require nights/weekends, and includes standard company benefits. Location is in-store.

You will lead a division of responsibility, coach team members, and uphold Lilly Pulitzer standards to deliver an exceptional customer experience.

Qualifications

• A minimum of 2 years’ experience, preferably in the fashion or retail industry.
• Strong supervisory, communication, and customer service skills.
• Excellent written and verbal communication skills.
• Excellent problem-solving and decision-making skills.
• Ability to multi-task in a fast-paced environment.
• Proficient in Microsoft & Apple technology.
• Prior knowledge of XStore and Tulip a plus.
• Ability to be on your feet and maneuver around the store during shift hours.
• Must be able to lift up to 20 pounds.

Responsibilities

• Drive daily sales goals using KPI metrics and training tools.
• Ensure exceptional client experience and brand alignment.
• Oversee division of responsibility and communicate initiatives.
• Coach associates with actionable feedback and teamwork.
• Maintain cash handling accuracy and store standards.

Skills

Supervisory skills

Communication skills

Customer service skills

Multitasking

Problem-solving

Decision-making

Team collaboration

Tools

XStore

Tulip

Microsoft Technologies

Apple Devices

Job description

Lilly Pulitzer is seeking an Associate Manager for our Wilmington, NC store. You will assist with daily store operations, sales, client experience, scheduling, and safeguarding assets.

This full-time, non-exempt role averages a 40-hour week, may require nights/weekends, and includes standard company benefits. Location is in-store.

You will lead a division of responsibility, coach team members, and uphold Lilly Pulitzer standards to deliver an exceptional customer experience.