Store Associate 596

Giant Oil, Inc.; Brookville (OH); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Giant Oil in Brookville, OH is seeking a Store Associate to deliver fast, friendly service at our gas station and convenience store, helping customers with a welcoming attitude. You will perform cashiering, stocking, cleaning and price checks, while maintaining shelves, signage, and a clean, safe store environment.

Cross-selling and upselling opportunities should be seized to boost sales. The role requires stamina, ability to stand for long periods, lift up to 50 pounds, and adherence to safety

Competenze

• Retail and customer service experience required.
• Capable of standing for long periods and lifting up to 50 pounds.
• Basic math skills and cash handling ability are required.

Mansioni

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain assigned areas in-stock and in presentable condition
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS purchases and ensure accurate transactions
• Assist in maintaining pumps, equipment and store signage
• Work in the walk-in cooler and maintain safety standards
• Cross-sell products and adhere to tobacco/alcohol sales regulations
• Keep food service and beverage areas clean and organized
• Collaborate with co-workers to ensure quality service

Conoscenze

Retail experience

Customer service

English proficiency

Basic math

Stocking

Cash handling

Teamwork

Safety awareness

Strumenti

POS system

Descrizione del lavoro

Giant Oil is a medium-sized jobber that owns gas stations and convenience stores across several states. Whether you want to start in the gas and convenience store business or have industry experience, join our rapidly expanding team! Your new career starts here at Giant Oil. Grow with us!

Position:Store Associate 596

Location: BROOKVILLE, OH

Job Id:324

# of Openings:1

As a Store Associate, you will be responsible for offering fast and friendly customer service in our gas station. The Store Associate is responsible for performing all cashiering, stocking, cleaning and customer service duties that focus on providing an exceptional customer experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain assigned areas in-stock and in presentable condition
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance.
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good.
• Work in the walk-in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Cross sell products
• Handle returns of merchandise
• Maintaining all food service and beverage areas
• Team up with co-workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products