Store Associate 1807

Giant Oil Inc.; Lexington (KY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Giant Oil Inc. in Lexington, KY is seeking a Store Associate to deliver fast, friendly customer service and support cashiering, stocking, and housekeeping tasks in our gas station environment.

The role requires standing for long periods, lifting up to 50 pounds, and handling POS transactions while maintaining a safe, clean store and helping customers with product information and options. Flexible shifts and weekend availability are expected.

Qualifications

• 1 year of customer service experience preferred.
• High school diploma or equivalent preferred.
• Ability to lift up to 50 pounds and stand for long periods.
• Flexible shifts and weekend availability.
• Proficient in English with strong interpersonal skills.

Responsibilities

• Provide fast, friendly customer service at the store.
• Operate the cash register and process POS purchases.
• Stock shelves and maintain clean, inviting store appearance.
• Assist customers with product information and options.
• Ensure instruments and pumps area are in good working order.
• Adhere to tobacco and alcohol sales regulations as required.
• Handle returns and process exchanges.
• Support inventory control procedures and loss prevention.

Skills

Retail experience

Sales principles

English proficiency

Basic math

standing long hours

lifting up to 50 lbs

inventory procedures

communication skills

customer service focus

flexible shifts

preferred customer service experience

Education

High school degree

Job description

As a Store Associate, you will be responsible for offering fast and friendly customer service in our gas station. The Store Associate is responsible for performing all cashiering, stocking, cleaning and customer service duties that focus on providing an exceptional customer experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain assigned areas in-stock and in presentable condition
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance.
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good.
• Work in the walk-in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Cross sell products
• Handle returns of merchandise
• Maintaining all food service and beverage areas
• Team up with co-workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products
• Availability to work flexible shifts
• High school degree

Job Types: Full-time, Part-time

Compensation: $15 per hour

Benefits:

• Flexible schedule

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person