Store Associate 1805

Giant Oil Inc.; Columbus (OH); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Flexible schedule

Job summary

Giant Oil Inc. is seeking a Store Associate in Columbus, Ohio, responsible for delivering exceptional customer service at our gas station. The role involves cashiering, stocking, and maintaining a clean environment to enhance customer satisfaction. Applicants should have a high school diploma and prior retail experience is preferred. A flexible schedule is essential for shifts that may include weekends. Compensation is $17 per hour, along with benefits like a flexible schedule.

Qualifications

• Proven work experience as a Retail Store associate or similar role.
• Ability to perform under pressure and address complaints promptly.
• Knowledge of sales principles and customer service practices.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Maintain assigned areas in-stock and in presentable condition.
• Process POS purchases and manage returns of merchandise.

Skills

Retail Store associate experience

Sales principles understanding

Proficiency in English

Basic math skills

Ability to stand for long periods

Ability to lift 50 pounds

Solid communication skills

Customer service focus

Ability to handle complaints

Understanding of inventory procedures

Flexibility in schedule

Education

High school graduate or equivalent

Job description

As a Store Associate, you will be responsible for offering fast and friendly customer service in our gas station. The Store Associate is responsible for performing all cashiering, stocking, cleaning and customer service duties that focus on providing an exceptional customer experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain assigned areas in-stock and in presentable condition
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs, and facilities are functioning and look good
• Work in the walk‑in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Cross‑sell products
• Handle returns of merchandise
• Maintain all food service and beverage areas
• Team up with co‑workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products
• Availability to work flexible shifts
• High school degree

Job Types

• Full‑time
• Part‑time

Compensation

$17 per hour

Benefits

• Flexible schedule

Shift

• 10 hour shift
• 8 hour shift

Weekly Day Range

• Weekend availability

Education

• High school or equivalent (Preferred)

Experience

• Customer Service: 1 year (Preferred)

Work Location

• In person