Store Associate 1807

Giant Oil, Inc.; Lexington (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Giant Oil, Inc. is seeking a Store Associate in Lexington, KY to deliver fast, friendly service at our gas station and convenience store. You will cashier, stock, and keep areas clean while assisting customers and maintaining a welcoming store environment.

The role requires reliable customer interaction, basic math, and the ability to stand for long periods. Training will cover store policies, safety, and compliance with regulations.

Qualifications

• Prior retail store experience.
• Excellent customer service and communication skills.
• Able to handle cash transactions accurately.
• Good math skills and ability to operate POS.
• Able to stand for long periods and lift up to 50 lbs.

Responsibilities

• Provide fast, friendly customer service to customers.
• Assist customers with product information and cross-sell where appropriate.
• Greet customers, answer questions and resolve issues.
• Maintain clean, stocked shelves and organized displays.
• Process POS purchases and handle returns.
• Ensure pumps and equipment are functional and store is safe and presentable.
• Follow tobacco and alcohol regulations and company policies.

Skills

Retail Sales Experience

Customer Service

English Proficiency

Cash Handling

Inventory Knowledge

Team Player

Job description

Giant Oil is a medium-sized jobber that owns gas stations and convenience stores across several states. Whether you want to start in the gas and convenience store business or have industry experience, join our rapidly expanding team! Your new career starts here at Giant Oil. Grow with us!

Position:Store Associate 1807

Location: Lexington, KY

Job Id:320-1807

# of Openings:3

As a Store Associate, you will be responsible for offering fast and friendly customer service in our gas station. The Store Associate is responsible for performing all cashiering, stocking, cleaning and customer service duties that focus on providing an exceptional customer experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain assigned areas in-stock and in presentable condition
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance.
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good.
• Work in the walk-in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Cross sell products
• Handle returns of merchandise
• Maintaining all food service and beverage areas
• Team up with co-workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products