Store Associate 1810

Giant Oil, Inc.; Lexington (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Giant Oil in Lexington, KY is seeking a Store Associate to provide fast, friendly customer service in our gas station retail environment. You will perform cashiering, stocking, cleaning and related duties to ensure an exceptional customer experience.

The role supports third shift operations and requires standing for long periods, light lifting, and adherence to tobacco and alcohol sales regulations. Join a team focused on safety and service in a busy convenience store setting.

Qualifications

• Experience in retail or sales roles with a focus on customer service.
• Understanding of sales principles and customer service practices.
• Proficiency in English and basic math skills for transactions.
• Ability to stand for long periods and lift up to 50 pounds.
• Familiarity with inventory procedures and POS operations.

Responsibilities

• Deliver fast and friendly customer service at the gas station store.
• Handle cashiering, stocking, cleaning, and general store duties.
• Assist customers with product information and store layout.

Skills

Retail experience

Customer service

English proficiency

Basic math

Stand for long periods

Lift up to 50 lbs

Inventory procedures

Communication skills

Team player

Working under pressure

Education

High school degree

Job description

Giant Oil is a medium-sized jobber that owns gas stations and convenience stores across several states. Whether you want to start in the gas and convenience store business or have industry experience, join our rapidly expanding team! Your new career starts here at Giant Oil. Grow with us!

Position:Store Associate 1810

Location: Lexington, KY

Job Id:325-1810

# of Openings:1

As a Store Associate, you will be responsible for offering fast and friendly customer service in our gas station. The Store Associate is responsible for performing all cashiering, stocking, cleaning and customer service duties that focus on providing an exceptional customer experience.

3rd shift

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain assigned areas in-stock and in presentable condition
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance.
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good.
• Work in the walk-in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Cross sell products
• Handle returns of merchandise
• Maintaining all food service and beverage areas
• Team up with co-workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products
• Availability to work flexible shifts
• High school degree

Job Types: Full-time, Part-time, 3rd shift