Store Associate - Georgetown

Giant Oil Inc.; Lexington (KY); On-site; USD 20,664 - 27,552; Part time

Job summary

Giant Oil Inc. is looking for a part-time Store Associate in Lexington, KY. Responsibilities include providing excellent customer service, handling point of sale transactions, and maintaining store cleanliness. Candidates should have retail experience and a focus on customer satisfaction.

The ideal applicant will possess strong communication skills and be able to lift up to 50 pounds. Flexibility in shift availability is required, with work primarily in person at our Georgetown Road location.

Qualifications

• Proven work experience as a Retail Store Associate or similar role.
• Ability to stand for long periods and lift stock.
• Knowledge of sales and customer service practices.

Responsibilities

• Provide excellent customer service and assist with queries.
• Maintain areas in stock and clean.
• Process POS purchases and handle returns.

Skills

Retail Store experience

Customer service

Sales principles understanding

Proficiency in English

Basic Math skills

Ability to lift 50 pounds

Communication skills

Energetic personality

Education

High school degree

Job description

As a Store Associate, you will be responsible for offering fast and friendly customer service in our gas station. The Store Associate is responsible for performing all cashiering, stocking, cleaning and customer service duties that focus on providing an exceptional customer experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Maintain assigned areas in-stock and in presentable condition
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance.
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good.
• Work in the walk-in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Cross sell products
• Handle returns of merchandise
• Maintaining all food service and beverage areas
• Team up with co-workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products
• Availability to work flexible shifts
• High school degree

Shift: Day/Overnight

Job Type: Part-time

Work Location: In person

Address: 1050 Georgetown Rd Lexington, KY 40511