Store Assistant Manager: Team Lead & Customer Experience

Socket.dev; Elmhurst (NY); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility with Company Match

Paid time off

Employee discounts

Career Growth

Tuition Reimbursement Program

Job summary

Socket.dev is seeking a Store Assistant Manager (full‑time) in Elmhurst, NY to assist the Store Manager in running daily operations and guiding a brand-focused team. Lead customer experiences, merchandising, and inventory control to align with company standards and drive store profitability.

The role requires 3–5 years of retail experience, strong communication, and the ability to work a flexible schedule, including weekends and holidays.

Qualifications

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours including day, evening, weekends and holidays.
• Understanding of staff development, coaching and staffing.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Skills

Retail experience

Team leadership

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Socket.dev is seeking a Store Assistant Manager (full‑time) in Elmhurst, NY to assist the Store Manager in running daily operations and guiding a brand-focused team. Lead customer experiences, merchandising, and inventory control to align with company standards and drive store profitability.

The role requires 3–5 years of retail experience, strong communication, and the ability to work a flexible schedule, including weekends and holidays.