Store Assistant Manager - Lead Team & Customer Experience

Socket.dev; Grapevine (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Benefits

401K Eligibility

Paid Time Off

Discounts

Career Growth

Tuition Reimbursement

Employee Assistance Program

Vision Benefits

Dental Benefits

Life & Disability Benefits

Virtual Health Care

Discount Programs

Employee Referral Program

Job summary

Socket.dev is seeking a Store Assistant Manager (full-time) to work with the Store Manager on daily operations, guide a team of brand advocates, and deliver an exceptional customer experience aligned with the company's brand values.

In this role you will help maximize profitability through service, merchandising, and loss prevention, assist in hiring and training, manage inventory and POS processes, and foster development and accountability across the store team.

Qualifications

• Minimum 3–5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and ability to coordinate people, resources, and services.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, and loss prevention.
• Flexible schedule including days, evenings, weekends, and holidays.
• Experience in staffing, coaching, and counseling staff.
• Ability to process transactions through POS system.

Responsibilities

• Partner with Store Manager to maximize profitability by aligning engagement, merchandising, operations, and compliance with standards.
• Create amazing customer experiences through a strong client focus and collaboration, motivating the team.
• Partner with Store Manager to implement visual merchandising directives and brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Maintain compliance with loss prevention and safety policies and company directives.
• Assist in training, operations, sales, visual merchandising, inventory management, and store administration.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS.
• Assist in hiring and selecting qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Skills

Team leadership

Customer service

Merchandising

POS systems

Store operations

Staff coaching

Education

High school diploma or equivalent

Tools

POS system

Job description

Socket.dev is seeking a Store Assistant Manager (full-time) to work with the Store Manager on daily operations, guide a team of brand advocates, and deliver an exceptional customer experience aligned with the company's brand values.

In this role you will help maximize profitability through service, merchandising, and loss prevention, assist in hiring and training, manage inventory and POS processes, and foster development and accountability across the store team.