Store Assistant Manager - Pico

The Salvation Army USA Western Territory; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join an established organization dedicated to community service as an Assistant Store Manager. In this role, you'll partner with the Store Manager to oversee daily operations, ensuring excellent customer service and effective team management. You'll have the opportunity to develop your leadership skills while contributing to a meaningful cause. This position offers a dynamic work environment with flexible scheduling, allowing you to make a real impact in the community while enjoying various employee benefits. If you're passionate about retail and community service, this is the perfect opportunity for you.

Benefits

Paid time off

Employee Store Discounts

Medical, Dental, and Vision

Retirement Plan

Legal Advice with MetLife

Pet Insurance

Employee Assistance Program (EAP)

Qualifications

• Minimum of 2 years retail management/supervisory experience.
• Ability to handle POS/Cash Register operations accurately.

Responsibilities

• Manage day-to-day store operations in the absence of the Store Manager.
• Provide coaching and training to Store Employees.
• Ensure customer needs are met and maintain good relations.

Skills

Customer Service

Retail Management

Problem-Solving

Communication

Cash Register Operations

Education

High School diploma/GED

Job description

Description

PAY RATE: $18.78/hr

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community through the commitment to "Do The Most Good" at our Pico Blvd. Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Store Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
• Employee Referral Bonuses
• Medical, Dental, and Vision
• Health and fitness Fitbit Device
• Retirement Plan
• Legal Advice with MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

As our enthusiastic and hardworking ASSISTANT STORE MANAGER, you will be responsible for (but not limited to):

• Taking an active role and partnering with the Store Manager in the day-to-day operation of the store.
• Managing all day-to-day store operations in the absence of the Store Manager.
• Providing coaching, training, and development to the Store Employees.
• Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; resolving complaints; and ensuring quick and efficient service.
• Communicating personnel issues with Management, in the absence of Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and goals as needed in coordination with HR and District Sales Manager.
• Maintaining store standards, adequate inventory levels, and overseeing Back Room Processing (BRP) in the absence of the Store Manager.
• Ensuring cash is available at the start of each day, safeguarding cash in registers and safes, and banking cash receipts per ARC policy.
• Assisting in establishing and maintaining safety measures in line with ARC policies and regulations.
• Implementing loss prevention measures.
• Performing other duties as assigned by Management, Retail Directors, and Command Administration.

Qualifications to be considered for this position:

• High School diploma/GED or equivalent.
• Minimum of 2 years retail management/supervisory experience.
• Ability to accurately handle POS/Cash Register operations and transactions.

• Valid Driver's license and proof of insurance.
• Ability to pass background checks, including Criminal History and Sex Offender Registry.
• Effective communication skills with management, staff, customers, and donors.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist regularly.
• Ability to grasp, push, pull objects like carts, fixtures, and merchandise.
• Ability to lift up to 50 lbs.
• Ability to perform repetitive motions.
• Ability to perform duties with or without reasonable accommodations.

Schedule

Our stores operate 7 days a week. Schedules are determined by Management, and employees must be flexible to ensure store coverage, including evenings, weekends, and holidays.