Store Assistant Manager - Pico

The Salvation Army; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dedicated retail team at a forward-thinking organization focused on community impact. As an Assistant Store Manager, you will play a crucial role in day-to-day operations, ensuring excellent customer service and teamwork. This position offers the opportunity to develop your leadership skills while contributing to a meaningful cause that supports rehabilitation programs. If you are passionate about making a difference and thrive in a dynamic environment, this role is perfect for you!

Benefits

Opportunity for career growth

Paid time off

Employee Store Discounts

Great Work Perks Discounts

Employee Referral Bonuses

Medical, Dental, and Vision

Health and fitness Fitbit Device

Retirement Plan

Legal Advice MetLife

Pet Insurance

Qualifications

• 2+ years of retail management/supervisory experience required.
• Effective communication skills with customers and staff.

Responsibilities

• Manage day-to-day store operations and assist Store Manager.
• Provide coaching and training to store employees.
• Ensure customer needs are met and maintain store standards.

Skills

Customer Service

Teamwork

Problem Solving

Communication

Education

High School diploma/GED

Tools

POS/Cash Register

Job description

PAY RATE: $18.78/hr

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community through the commitment to “Do The Most Good” at our Pico Blvd. Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Store Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
• Employee Referral Bonuses
• Medical, Dental, and Vision
• Health and fitness Fitbit Device
• Retirement Plan
• Legal Advice MetLife
• Pet Insurance
• AFLAC
• Employee Assistance Program (EAP)

Position: Assistant Store Manager

As our enthusiastic and hardworking Assistant Store Manager, you will be responsible for (but not limited to):

1. Taking an active role and partnering with the Store Manager in the day-to-day operation of the store.
2. Managing all day-to-day store operations in the absence of the Store Manager.
3. Providing coaching, training, and development to the Store Employees.
4. Ensuring Customer/Donor needs are met by maintaining good Community relations; resolving complaints; and ensuring quick and efficient service.
5. Communicating personnel issues with Management, especially in the absence of the Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and set goals in coordination with HR and District Sales Manager.
6. Maintaining store standards, adequate inventory levels, and effective Back Room Processing (BRP) in absence of the Store Manager.
7. Safeguarding cash in registers and safe, managing banking of cash receipts per ARC policy.
8. Assisting in establishing and maintaining safety measures compliant with ARC policies and regulations.
9. Implementing loss prevention strategies.
10. Performing other duties as assigned by Management, Retail Directors, and Command Administration.

Qualifications

• High School diploma/GED or equivalent.
• Minimum of 2 years retail management/supervisory experience.
• Ability to handle POS/Cash Register operations and cash transactions accurately.
• Valid Driver’s license and proof of insurance.
• Ability to pass background checks including Criminal History and Sex Offender Registry.
• Effective communication skills with management, staff, customers, and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
• Ability to grasp, push, and pull objects such as carts, fixtures, and merchandise.
• Ability to lift and move up to 50 lbs.
• Ability to perform repetitive motion tasks.
• Ability to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days per week. Schedules are determined by Management, and employees must be flexible to ensure adequate coverage. Full-time employees may work evenings, weekends, and holidays as scheduled.

Additional Requirements

Education: High School or equivalent. Experience: 2 years retail management/supervisory. Licenses & Certifications: Driver's License.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to protected veterans and individuals with disabilities. Applicants are notified of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.