Store Assistant

Birkey's Farm Store, Inc.; Bloomington (IL); On-site; USD 27,000 - 36,000; Full time

Job summary

Birkey's Farm Store, Inc. in Bloomington, IL is seeking a dependable delivery and parts handler. You will deliver and pick up parts and equipment, assist the parts counter, and ensure accurate paperwork while keeping vehicles and the shop area clean and organized.

This role emphasizes safety, strong customer service, and teamwork with the Parts Manager and shuttle operations, with backup duties as needed.

Qualifications

• No formal qualifications required; must be reliable and able to work independently.
• Able to lift and move parts and equipment as directed.
• Excellent customer service and communication skills.

Responsibilities

• Deliver parts and equipment to customers and vendors as directed.
• Pick up parts and equipment from customers and vendors as coordinated through Parts Manager.
• Sort transfers as requested by Parts Manager.
• Assist the parts counter when needed.
• Ensure all paperwork is done accurately, timely and efficiently.
• Clean and maintain vehicle used for deliveries.
• Wash and clean machinery as assigned.
• Assist in maintaining shop area in an organized and clean manner.
• Communicate vendor or customer requests and concerns to management.
• Responsible for the upkeep of the facility location, including mowing, spraying, and general upkeep.
• Backup to the Shuttle driver.
• Maintain a safe working environment and adhere to company safety program at all times.
• Performs other duties as assigned by management.
• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.

Job description

POSITION SUMMARY

Completes deliveries and pick-up of parts and materials as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following

• Deliver parts and equipment to customers and vendors as directed.
• Pick up parts and equipment from customers and vendors as coordinated through Parts Manager.
• Sort transfers as requested by Parts Manager.
• Assist the parts counter when needed.
• Ensure all paperwork is done accurately, timely and efficiently.
• Clean and maintain vehicle used for deliveries.
• Wash and clean machinery as assigned.
• Assists in maintaining shop area in an organized and clean manner.
• Communicate vendor or customer requests and concerns to management.
• Responsible for the upkeep of the facility location, including mowing, spraying, and general upkeep.
• Backup to the Shuttle driver.
• Maintain a safe working environment and adhere to company safety program at all times.
• Performs other duties as assigned by management.

Customer Service Responsibilities

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.

This organization reserves the right to revise the essential position functions as the need arises.