Storage Solutions Designer & Customer Experience Specialist

Container Store; El Segundo (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health plans

401(k) retirement plan

Discounts on products

Paid holidays

Gym membership discounts

Transportation benefits

Job summary

The Container Store in El Segundo, California is seeking a Retail Employee / Project Specialist to greet customers, engage with them across the store, and help design and sell custom closets and storage solutions. You will act as a friendly front-line ambassador and assist with curbside or in-store pickups, ensuring a best-in-class shopping experience.

Responsibilities emphasize strong customer service, accurate checkout, rewards enrollment, and maintaining organized shelves in line with our

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Understands retail is an ever-changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store.
• Connects with our customers throughout the store suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during check out.
• Introduces and enrolls customers in our rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming.
• Processes customers’ orders for curbside pick-up and/or delivery.
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store.
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail.
• Actively engages with customers to solve their organizational challenges.

Skills

Customer engagement

Cash handling

POS systems

Computer skills

Retail sales experience

Education

High school diploma

Job description

The Container Store in El Segundo, California is seeking a Retail Employee / Project Specialist to greet customers, engage with them across the store, and help design and sell custom closets and storage solutions. You will act as a friendly front-line ambassador and assist with curbside or in-store pickups, ensuring a best-in-class shopping experience.

Responsibilities emphasize strong customer service, accurate checkout, rewards enrollment, and maintaining organized shelves in line with our