Storage Property Assistant Manager – Travel & Customer Ops

Self Storage One; Eldersburg (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

Funeral leave & Jury duty

Life insurance

Voluntary life insurance

Disability insurance

Flexible spending account

401(k) options

Employee recognition

Job summary

Self Storage One is seeking an Assistant Property Manager for Eldersburg, MD. The role supports daily operations, assists customers with rentals and payments, and oversees site activities when the Property Manager is away. Travel between Eldersburg and Ellicott City locations is required.

The ideal candidate has a high school diploma and strong communication skills, with proficiency in Microsoft Office. This is a full-time position with benefits and a focus on service excellence.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite or related software.

Responsibilities

• Assist with daily site operations including opening/closing procedures, administrative tasks, and reporting.
• Support customers with rentals, payments, service requests, and general inquiries in a professional, approachable manner.
• Oversee site operations in the absence of the Property Manager, as needed.
• Process on-site payment transactions, filing, and invoicing.
• Inspect property grounds and storage units regularly to ensure cleanliness, security, and readiness.
• Prepare and follow up on service requests and maintenance needs.
• Assist with delinquency tracking and documentation in accordance with company policies.
• Support the unit vacate process, including basic damage inspections.
• Help maintain organization of office systems and site records.
• Monitor security systems and promptly report concerns.
• Perform other related duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Self Storage One is seeking an Assistant Property Manager for Eldersburg, MD. The role supports daily operations, assists customers with rentals and payments, and oversees site activities when the Property Manager is away. Travel between Eldersburg and Ellicott City locations is required.

The ideal candidate has a high school diploma and strong communication skills, with proficiency in Microsoft Office. This is a full-time position with benefits and a focus on service excellence.