Storage Customer Service Specialist

uhaul; Lilburn (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Storage Customer Service Representative at our Lilburn, GA location. You will support the site manager, greet customers, explain rental terms, prepare contracts, and help maintain storage facilities.

This role emphasizes excellent communication, weekend/holiday availability, and a focus on safe operations. On-the-job education provided, with opportunities to advance within a nationwide company.

Qualifications

• Driver's license and the ability to maintain a clean driving record.
• Excellent communication skills and customer-service mindset.
• Willingness to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.

Skills

Excellent communication skills

Driver's license

Weekend/holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative at our Lilburn, GA location. You will support the site manager, greet customers, explain rental terms, prepare contracts, and help maintain storage facilities.

This role emphasizes excellent communication, weekend/holiday availability, and a focus on safe operations. On-the-job education provided, with opportunities to advance within a nationwide company.