Storage Customer Service Pro — Start Today, Earn & Grow

U-Haul International, Inc.; Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Paid holidays, vacation, and sick days

Job summary

U-Haul is looking for a Storage Customer Service Representative to join our Chicago team. You will assist customers, show units, and help with rental agreements while supporting site operations.

The role requires a valid driver’s license and the ability to work weekends and holidays. You will be part of a team focused on safety, customer service, and smooth daily operations at our storage facilities.

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.

Skills

Driver's license

Excellent communication skills

Weekend/holiday availability

Job description

U-Haul is looking for a Storage Customer Service Representative to join our Chicago team. You will assist customers, show units, and help with rental agreements while supporting site operations.

The role requires a valid driver’s license and the ability to work weekends and holidays. You will be part of a team focused on safety, customer service, and smooth daily operations at our storage facilities.