Storage Customer Service Associate – Paid Training & Bonuses

U-Haul; Cedar Park (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym reimbursement program

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

Employee Stock Ownership Plan (ESOP)

Dental & vision plans

Job summary

A national moving and storage company is seeking a Storage Customer Service Representative in Cedar Park, Texas. You will provide outstanding customer service by assisting customers with their storage needs, managing rentals, and ensuring the facility is clean and secure. This position offers on-the-job education and various bonuses, including a hiring bonus and cash incentives upon program completion. Candidates must have excellent communication skills and the ability to work weekends and holidays.

Qualifications

• Driver’s license and ability to maintain a clean driving record.
• Available to work on weekends and holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from customers.
• Show storage units, explain rental agreements.
• Perform routine property cleanup and minor repairs.
• Ensure vacant storage units are clean and secure.
• Participate in ongoing education through U-Haul University.

Skills

Excellent communication skills

Customer service orientation

Ability to work weekends and holidays

Job description

A national moving and storage company is seeking a Storage Customer Service Representative in Cedar Park, Texas. You will provide outstanding customer service by assisting customers with their storage needs, managing rentals, and ensuring the facility is clean and secure. This position offers on-the-job education and various bonuses, including a hiring bonus and cash incentives upon program completion. Candidates must have excellent communication skills and the ability to work weekends and holidays.