Storage Customer Care Specialist

Uhaul; Spring Valley (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Mindset app reimbursement

Gym reimbursement

Health insurance

Paid holidays

Life insurance

MetLaw legal program

MetLife insurance

Product discounts

401(k) savings plan

ESOP

24-hour physician available

Dental & vision plans

Business travel insurance

You Matter EAP

Identity protection

Critical illness insurance

SmartDollar program

Job summary

U-Haul is seeking a Storage Customer Service Representative in Spring Valley, CA. You will assist customers, show storage units, explain rental terms, and help maintain facilities. This role offers on‑the‑job education and opportunities for advancement.

Supportive team environment with a focus on safety and customer satisfaction in a fast-paced setting. Weekend and holiday availability preferred.

Qualifications

• Driver's license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units and explain rental terms and contracts.
• Perform general routine property cleanup and minor repairs.
• Ensure vacant storage units are clean, dry, secure and ready for new customers.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Driver's license

Communication skills

Weekend/holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative in Spring Valley, CA. You will assist customers, show storage units, explain rental terms, and help maintain facilities. This role offers on‑the‑job education and opportunities for advancement.

Supportive team environment with a focus on safety and customer satisfaction in a fast-paced setting. Weekend and holiday availability preferred.