Storage Concierge & Customer Experience Specialist

Self Storage; Garden City (ID); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Training & Development

Medical/Dental/Vision for full-time employees

401k for full-time employees

Paid Time Off

Job summary

A storage service provider located in Garden City is seeking a Customer Service Specialist. The ideal candidate will provide excellent customer service, be responsible for facility operations including opening and closing, and maintain a welcoming environment. A high school diploma and 1-3 years of retail experience are required, along with strong communication and organizational skills. This full-time position offers training, health benefits, and paid time off.

Qualifications

• Minimum of 1-3 years retail experience focused on customer service.
• Excellent communication, interpersonal, and organization skills.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Be the smiling face of the facility, ensuring a warm environment.
• Responsible for opening and closing, with thorough walk-throughs.
• Connect with customers through phone calls and follow-ups.
• Tour and rent storage spaces.

Skills

Customer service

Communication skills

Interpersonal skills

Organization skills

Bilingual Spanish

Education

High school diploma or GED

Job description

A storage service provider located in Garden City is seeking a Customer Service Specialist. The ideal candidate will provide excellent customer service, be responsible for facility operations including opening and closing, and maintain a welcoming environment. A high school diploma and 1-3 years of retail experience are required, along with strong communication and organizational skills. This full-time position offers training, health benefits, and paid time off.