Stop Loss Operations Leader & Office Manager

The Misch Group; Phoenix (AZ); On-site; USD 70,000 - 85,000; Full time

Job summary

The Misch Group seeks an Operations / Office Manager to serve as the internal hub for operations with a focus on supporting Stop Loss administration. You will lead projects, coordinate staff, and ensure smooth day-to-day activity in a collaborative office environment.

The role suits a candidate with Stop Loss expertise ready to assume broader leadership responsibilities, manage a small team, and contribute to process improvements within the Phoenix area. In-office presence is required.

Qualifications

• Experience in Stop Loss insurance—account manager, underwriter, or similar
• 3+ years in operations, project management, or office leadership
• Strong organizational and written/verbal communication skills

Responsibilities

• Oversee day-to-day office operations, including workflow, scheduling, and staff support
• Act as internal point of contact for Stop Loss coordination, renewals, and case management
• Collaborate with leadership to implement new processes and efficiency improvements
• Lead and participate in cross-functional projects to enhance service delivery
• Manage timelines and deliverables related to Stop Loss and self‑funded plan administration
• Foster a positive, professional, solutions‑oriented office culture
• Support the leadership transition of the outgoing VP of Operations

Skills

Stop Loss coordination

People management

Operations leadership

Project management

Job description

The Misch Group seeks an Operations / Office Manager to serve as the internal hub for operations with a focus on supporting Stop Loss administration. You will lead projects, coordinate staff, and ensure smooth day-to-day activity in a collaborative office environment.

The role suits a candidate with Stop Loss expertise ready to assume broader leadership responsibilities, manage a small team, and contribute to process improvements within the Phoenix area. In-office presence is required.