Stockroom Associate | Customer Experience & Merchandising

The TJX Companies, Inc.; Arlington (TX); Sur place; USD 18 000 - 19 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) contributions

Medical/dental/vision

Life insurance

Paid holidays

Résumé du poste

The TJX Companies, Inc. is hiring at our Arlington, TX location for a role focused on delivering an exceptional customer experience.

You’ll engage with customers, maintain a clean and organized store, and support multiple areas as needed to help customers and the business succeed. Key responsibilities include accurately ringing purchases, promoting loyalty programs, maintaining merchandising standards, and assisting in store recovery and safety initiatives.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsabilités

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Connaissances

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Teamwork

Description du poste

The TJX Companies, Inc. is hiring at our Arlington, TX location for a role focused on delivering an exceptional customer experience.

You’ll engage with customers, maintain a clean and organized store, and support multiple areas as needed to help customers and the business succeed. Key responsibilities include accurately ringing purchases, promoting loyalty programs, maintaining merchandising standards, and assisting in store recovery and safety initiatives.