Stock Associate | Bal Harbour Shops

Tom Ford Fashion; Miami (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Tom Ford Fashion in Miami seeks a Stock Associate to support merchandise logistics, cycle counts, and replenishment. You will work with store leadership to keep stock levels aligned with standards and ensure high-end items are cared for and presented.

Responsibilities include inspecting incoming/outgoing products, maintaining a clean stockroom, coordinating with teams to keep displays full, and following loss-prevention procedures.

Qualifications

• Associate degree or higher preferred.
• 2–3 years of experience in a retail back-of-house environment.
• Highly detail-oriented with strong organizational skills.
• Proficient in digital systems including POS and inventory tools.
• Excellent written and verbal communication skills.
• Ability to lift up to 30–40 pounds.

Responsibilities

• Support inventory management: conduct regular inventory cycle counts with store leadership and the Operations Manager to ensure stock levels match system records.
• Handle products with care following sales operations and packaging guidelines.
• Inspect all incoming and outgoing products for quality and presentation standards; report damages or discrepancies promptly.
• Maintain a clean, well-labelled stockroom and prepare merchandise for transfers to optimize sales efficiency.
• Coordinate replenishment with sales associates and visual merchandisers to keep displays full and attractive.
• Follow shrinkage controls and secure handling of merchandise; manage transfers, damages, and returns.

Skills

Inventory management

Attention to detail

Organizational skills

Written and verbal communication

Customer service mindset

Team collaboration

Education

Associate degree or higher

Tools

POS systems

Inventory software

Job description

The Stock Associate is responsible for supporting all operational functions related to merchandise logistics, with a focus on incoming and outgoing shipment processing, allocation, and distribution. Reporting directly to the General Manager, the Stock Associate partners with store leadership, to ensure stock levels and replenishment needs align with TOM FORD FASHION standards.

Tasks & Responsibilities:

• Support inventory management: conduct regular inventory cycle counts in partnership with Store leadership and the Operations Manager to ensure stock levels match system records.
• Handle products with care following sales operations and packaging guidelines.
• Inspect all incoming and outgoing products for quality and presentation standards before sending them out to clients / stores or placing them on the shop floor. Report and manage any damage or discrepancies immediately.
• Maintain a clean, orderly and well-labelled stockroom to maximize sales efficiency, pivot merchandise when needed to accommodate stock levels and prevent damage, especially delicate and high end items.
• Partner with the Operations Manager to replenish the selling floor and floor cabinets with the right products in a timely manner, coordinate with sales associates and visual merchandisers to ensure displays are always full and attractive.
• Follow strict procedures to prevent shrinkage and loss, including accurate tracking and secure handling of merchandise. Adhere to company protocols when handling transfers, damages, and returns.
• Respond to products requests in a timely manner, communicating the arrival of transfers to enhance customer service.
• Locate and prepare products for client appointments and special events as needed.
• Associate degree or higher preferred.
• 2–3 years of experience in a retail back-of-house environment.
• Highly detail-oriented with strong organizational skills.
• Proficient in digital systems including POS and inventory tools.
• Ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills.
• Ability to lift up to 30–40 pounds.
• Customer-centric and collaborative mindset.