Stock Associate

The Webster; New York (NY); On-site; USD 21,000 - 29,000; Full time

Job summary

The Webster is seeking a Stock Associate in New York to support back-of-house operations, including packing/unpacking shipments, stock room organization, and adherence to core policies. You will help with pricing, merchandise flow, and ensuring accurate record-keeping while maintaining a neat, organized stockroom.

Ideal candidates have stock experience, strong organizational skills, and a background in retail, preferably in luxury goods, to support a seamless in-store and online product flow.

Qualifications

• Stock experience is required.
• Strong organizational and time-management skills are essential.
• Previous retail experience is required; luxury goods exposure is a plus.

Responsibilities

• Process shipments in a timely manner, including transfers, RTVs and damages.
• Accept merchandise into the system under the correct PO.
• Communicate discrepancies with the Inventory Manager regarding POs.
• Support online store operations and ensure orders are processed promptly from assigned location.
• Ensure accurate item pricing and re-ticketing; execute markdowns when needed.
• Maintain a designated damage area and repair log for staff use.
• Collaborate with Inventory Manager on damaged/defective merchandise directions.
• Conduct weekly spot checks across brands and categories.
• Enforce daily sales floor replenishment processes.
• Assist managers in placing new arrivals on the sales floor.
• Provide feedback to management on merchandise handling concerns.
• Treat customers and staff with respect to foster a positive environment.
• Train and coach runners to meet productivity standards.

Skills

Stock experience

Organizational and Time Management

Retail experience

Luxury goods exposure

Job description

As a Stock Associate, you will support the back-of-house by packing/unpacking shipments, organizing the stock room, understanding & executing on core operational policies & procedures, telephone answering and anything else required to support product flow and the smooth running of the store. This position requires a close attention to detail, time management, the ability of physical labor, and strong organizational skills.

• Ensure timely processing of all shipments, transfers, RTV and damages
• Responsible to accept merchandise under the appropriate PO in the system
• Communicate effectively with Inventory manager on any discrepancies on PO received
• Manage and support online store by making sure all orders are processed in a timely manner from its assigned location
• Ensure accurate pricing of all items received, re-ticketing and execute markdowns in a timely manner
• Maintain a designated damage area, and repair log for the staff to utilize
• Partner with inventory manager for damaged and defective merchandise directions
• Execute and oversee spot checks from different brands and categories weekly
• Enforce sales floor replenishment process is completed daily
• Partner with appropriate manager to direct new arrivals placement on the sales floor
• Provide feedback to manager regarding merchandise handling concerns
• Treat all customers and employees with respect and contributes to a positive work environment.
• Train, direct and coach runners in the moment to meet productivity standard
• Maintain all shipment related paperwork and send it over home office weekly
• Orders packaging supplies, office supplies, stationary supplies and fixtures needs by placing orders following store monthly and yearly budget; while keeping store management informed
• Maintain company standards of neat, clean and organized stockroom
• Prepare stockroom for mid-year inventories

Qualifications

• Stock Experience
• Organizational and Time Management Skills
• Previous Retail Experience Required, Luxury Goods Exposure Preferred

Additional responsibilities may be assigned at the discretion of leadership.