STIHL Small Engine Mechanic/Technician

Carter's ACE Hardware; Florida; On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Carter's Ace Hardware is seeking a skilled mechanic/technician to diagnose and repair a wide range of STIHL and outdoor power equipment. The role emphasizes technical proficiency and a friendly customer-facing approach in a community hardware store environment.

The position requires continual technical training and growth, with you serving as the key point of contact for the Stihl department and a resource for questions about power equipment in store.

Qualifications

• Experience diagnosing STIHL power equipment.
• Ability to communicate effectively with customers.
• Strong mechanical aptitude and problem-solving skills.

Responsibilities

• Diagnose problems and determine repairs for STIHL power equipment.
• Disassemble, repair, and reassemble components and machines.
• Perform all service tasks.
• Prepare repair orders in the computer system.
• Inform customers of additional work needed for safe operation.
• Participate in ongoing training programs.
• Maintain a clean, organized work area.
• Flag unsafe tools or equipment to the Store Manager.

Skills

Customer service

Technical troubleshooting

Power equipment knowledge

Tools

STIHL equipment tools

Job description

Full job description

Carter's Ace Hardware is looking for skilled mechanics/technicians proficient in the diagnosing and repair of a wide variety of outdoor power equipment as well as a friendly demeanor for talking to customers. A Stihl Technician is responsible for the overall success of the Stihl and outdoor power equipment department. They are the key point-of-contact in the store to establish and promote relationships with Stihl customers, as well as being the go-to person in the store for all questions regarding power equipment. This is a position that will require continual technical training and growth.

Essential Duties and Responsibilities:

• Diagnose problems and determine what repairs are needed on STIHL power equipment.
• Disassembly, repair, and reassembly of components and machines.
• Performs all service tasks
• Prepares all forms (detail of work performed on repair orders) to be entered into our computer system.
• Report any additional work required on equipment to customers, for proper and safe operation.
• Participates in all training programs.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Brings to the attention of the Store Manager any shop tools or equipment that is not in a serviceable condition or is unsafe to use.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.