Stihl Service Technician: Repair, Training & Customer Care

McCoy's Building Supply; Brazoria (TX); On-site; USD 34,000 - 39,000; Full time

Job summary

McCoy’s Building Supply in Brazoria, TX seeks a Stihl Service Tech to assist customers, service and repair Stihl products, and support floor sales. You will determine parts, estimate labor, and communicate warranty details.

The role requires excellent customer service, product knowledge, and the ability to operate a cash register. Training and a team environment are provided to ensure top-notch customer experience.

Qualifications

• High school diploma preferred.
• Completion of levels 1 and 2 of positional training offered.

Responsibilities

• Greets customers and assists with purchasing.
• Provides service, maintenance, and repairs for Stihl products.
• Determines parts needed and estimates labor.
• Updates customers on warranty coverage, delays, or parts availability.
• Operates cash register and processes payments.
• Maintains clean, organized work areas and stock.

Skills

Customer service

Verbal communication

Blueprint reading

Machinery knowledge

Cash register

Basic math

Building products

Education

High school diploma

On-the-job training 1-2

Job description

McCoy’s Building Supply in Brazoria, TX seeks a Stihl Service Tech to assist customers, service and repair Stihl products, and support floor sales. You will determine parts, estimate labor, and communicate warranty details.

The role requires excellent customer service, product knowledge, and the ability to operate a cash register. Training and a team environment are provided to ensure top-notch customer experience.