Stewarding Supervisor – Lead WOW Guest Experience

MGM Resorts International; Nevada; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel, food & beverage, &

Entertainment discounts

Free meals

Free parking

Health & Income Protection

Professional development & volunteerOp

Job summary

MGM Resorts International in Las Vegas is hiring an Assistant Executive Steward at Excalibur. You will supervise operational functions, ensure top guest service, and lead a team while maintaining sanitation and inventory standards.

This role emphasizes staff development, cost control, and continuous process improvements. The position requires evenings, weekends, and holidays work, and experience with a unionized staff.

Qualifications

• Must be 21 years of age or older.
• 2+ years of experience in stewarding or administrative operations supervision.
• Work varied shifts, to include weekends and holidays.
• Experience managing employees covered under a Collective Bargaining Agreement (CBA).

Responsibilities

• Supervise assigned operational functions within the department per strategic plan and budgets.
• Oversee guest service delivery per brand standards.
• Manage staff including hiring recommendations, training, coaching, performance feedback, and scheduling.
• Suggest ideas for new products, services, technology, and processes.
• Inspect equipment and kitchen areas to ensure cleanliness and sanitary procedures.
• Requisition new and replacement equipment as needed.
• Approve and monitor costs related to cleaning supplies and equipment to maintain quality while controlling spend.
• Maintain inventory and recordkeeping for dinnerware, flatware, and glassware; reorder as needed.

Skills

Supervisory experience

Guest service orientation

Team leadership

Cleaning and sanitation standards

Job description

MGM Resorts International in Las Vegas is hiring an Assistant Executive Steward at Excalibur. You will supervise operational functions, ensure top guest service, and lead a team while maintaining sanitation and inventory standards.

This role emphasizes staff development, cost control, and continuous process improvements. The position requires evenings, weekends, and holidays work, and experience with a unionized staff.