Stewarding Supervisor

Northwood Hospitality LLC; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Hotel Discounts

Paid Time Off

Employee Assistance program

Job summary

Northwood Hospitality LLC is seeking a Stewarding Supervisor (SUPSTWDG) to lead the stewarding team in our culinary operations. You will manage daily back-of-house activities, ensure high sanitation standards, and maintain equipment integrity to support a smooth kitchen workflow.

You'll recruit and train staff, assign shifts, enforce safety protocols, and collaborate with the culinary team to meet service needs. This role is on-site at our Charlotte properties with competitive benefits.

Qualifications

• Previous experience in a supervisory role within a hotel or restaurant setting.
• Knowledge of sanitation and food safety regulations.
• Strong leadership and organizational skills.
• Ability to work effectively under pressure and meet deadlines.
• Excellent communication and interpersonal skills.
• Physical ability to lift heavy objects and stand for extended periods.

Responsibilities

• Recruit, hire, train, and develop stewarding staff.
• Assign tasks and schedules to ensure efficient workflow.
• Monitor staff performance and provide feedback and coaching.
• Address employee concerns and resolve conflicts promptly.
• Ensure all kitchen areas, equipment, and utensils are cleaned and sanitized to the highest standards.
• Maintain a clean and organized workspace.
• Implement and enforce strict sanitation procedures.
• Monitor chemical usage and storage to comply with safety regulations.
• Inspect and maintain all kitchen equipment, including dishwashers, ovens, and refrigeration units.
• Coordinate repairs and maintenance with engineering or maintenance departments.
• Ensure proper usage and care of equipment to prevent damage and accidents.
• Monitor inventory levels of cleaning supplies, chemicals, and other necessary items.
• Place orders for supplies as needed.
• Control costs and minimize waste.
• Adhere to all health and safety regulations, including OSHA and local guidelines.
• Conduct regular safety inspections and address any hazards.
• Train staff on safety procedures and emergency response protocols.
• Communicate effectively with kitchen staff, management, and other departments.
• Collaborate with the culinary team to ensure efficient workflow and meet their needs.
• Provide timely updates on the status of the stewarding department.

Job description

Job Description

Stewarding Supervisor - SUPSTWDG

Department: Culinary

Reports To: Sous Chef, Executive Chef

Northwood Overview

An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

The Stewarding Supervisor is responsible for overseeing the daily operations of the stewarding department, ensuring cleanliness, sanitation, and efficiency in all back-of-house areas. This role involves managing a team of stewards, maintaining equipment, and adhering to strict health and safety regulations.

Responsibilities

Team Management

• Recruit, hire, train, and develop stewarding staff.


• Assign tasks and schedules to ensure efficient workflow.


• Monitor staff performance and provide feedback and coaching.


• Address employee concerns and resolve conflicts promptly.

Cleaning and Sanitation

• Ensure all kitchen areas, equipment, and utensils are cleaned and sanitized to the highest standards.


• Maintain a clean and organized workspace.


• Implement and enforce strict sanitation procedures.


• Monitor chemical usage and storage to comply with safety regulations.

Equipment Maintenance

• Inspect and maintain all kitchen equipment, including dishwashers, ovens, and refrigeration units.


• Coordinate repairs and maintenance with engineering or maintenance departments.


• Ensure proper usage and care of equipment to prevent damage and accidents.

Inventory Control

• Monitor inventory levels of cleaning supplies, chemicals, and other necessary items.


• Place orders for supplies as needed.


• Control costs and minimize waste.

Safety and Compliance

• Adhere to all health and safety regulations, including OSHA and local guidelines.


• Conduct regular safety inspections and address any hazards.


• Train staff on safety procedures and emergency response protocols.

Communication and Collaboration

• Communicate effectively with kitchen staff, management, and other departments.


• Collaborate with the culinary team to ensure efficient workflow and meet their needs.


• Provide timely updates on the status of the stewarding department.

Qualifications

• Previous experience in a supervisory role within a hotel or restaurant setting.


• Knowledge of sanitation and food safety regulations.


• Strong leadership and organizational skills.


• Ability to work effectively under pressure and meet deadlines.


• Excellent communication and interpersonal skills.


• Physical ability to lift heavy objects and stand for extended periods.

Perks & Benefits:

• Medical, Dental, Vision


• Hotel Discounts


• Paid Time Off


• Employee Assistance program

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

Source: Northwood Hospitality