Steward Supervisor: Kitchen Ops & Team Leader

Live! Casino & Hotel Philadelphia; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Live! Casino & Hotel Philadelphia is seeking a Steward Supervisor to oversee staff and processes, ensuring cleanliness, organization and efficient operation of culinary areas and kitchen equipment.

In this role, you will schedule staff to meet budgeted levels, manage inventory, and supervise safety protocols while maintaining high service standards for guests in a fast-paced environment.

Qualifications

• Memoranda writing and reporting capability.
• Professional telephone communication required.
• Ability to multitask under pressure.
• Demonstrated de-escalation and empathy for patrons.
• Strong customer service mindset.

Responsibilities

• Supervise staff including hiring, training, and evaluating performance.
• Schedule staffing to align with budget and needs.
• Control, issue, and inventory equipment across restaurant, banquet, room service and bars.
• Oversee cleaning and storage of wares in food and beverage areas.
• Coordinate kitchen and banquet storage cleaning and inventory.
• Ensure staff and guest safety and security.

Skills

Memo literacy

Phone etiquette

Multitasking

De-escalation

Empathy

Customer service

Time pressure

Alertness

Dexterity

Education

High school diploma or GED

2 years hotel/kitchen experience

Job description

Live! Casino & Hotel Philadelphia is seeking a Steward Supervisor to oversee staff and processes, ensuring cleanliness, organization and efficient operation of culinary areas and kitchen equipment.

In this role, you will schedule staff to meet budgeted levels, manage inventory, and supervise safety protocols while maintaining high service standards for guests in a fast-paced environment.