Culinary Stewarding Team Lead

Live! Casino & Hotel Philadelphia; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Live! Casino & Hotel Philadelphia is seeking a Steward Supervisor to oversee staff and ensure the cleanliness and organization of culinary areas and equipment.

You will supervise interviewing, training, and evaluations, manage schedules, and control equipment inventories for the restaurant, banquet, room service, and bars. The role requires strong customer service, de-escalation skills, and the ability to multitask under time pressures while maintaining safety for staff and guests.

Qualifications

• Must read/write memos and reports.
• Must answer telephones professionally.
• Must multitask and manage competing demands.
• Ability to de-escalate and empathize with patrons.
• Strong customer service skills.
• Ability to work under time pressure and stay alert.
• Dexterity for day-to-day tasks and emergencies.

Responsibilities

• Supervise staff including interviewing, training, and evaluating performance.
• Schedule staffing to meet budgeted levels.
• Control and inventory equipment for restaurant, banquet, room service, and bars.
• Oversee cleaning and storage of wares in food and beverage.
• Schedule kitchen and banquet storage cleaning and inventory.
• Ensure safety and security of employees and guests.
• Perform other duties as assigned.

Skills

Memo writing

Phone etiquette

Multitasking

De-escalation

Customer empathy

Customer service

Time pressure

Alertness

Dexterity

Education

HS diploma or GED

2 years hotel/high-volume kitchen experience

Job description

Live! Casino & Hotel Philadelphia is seeking a Steward Supervisor to oversee staff and ensure the cleanliness and organization of culinary areas and equipment.

You will supervise interviewing, training, and evaluations, manage schedules, and control equipment inventories for the restaurant, banquet, room service, and bars. The role requires strong customer service, de-escalation skills, and the ability to multitask under time pressures while maintaining safety for staff and guests.