Steward

Four Seasons; Puerto Rico; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Accommodation at other Four Seasons

Dry cleaning for work clothes

Employee meals

Paid holidays and vacation

Wellness and special rates

Job summary

Four Seasons Resort Puerto Rico is seeking a dedicated Steward to maintain cleanliness, sanitation, and organization of china, glass, silver, and kitchen equipment in our luxury setting. This role supports production areas and ensures a safe, high-standard work environment.

Responsibilities include dishwashing operations, equipment cleaning, and proper handling of cleaning agents, with a focus on guest satisfaction and professional collaboration across teams.

Qualifications

• Experience in a similar role in a luxury/upscale spa or hotel.
• Excellent personal presentation and interpersonal skills.
• Fluency in both English and Spanish language required.

Responsibilities

• Clean and sanitize china, glass, and silver; manage dishwashing workflow.
• Clean and sanitize ovens, kettles, mixers, and kitchen areas and surfaces.
• Operate silver burnishing equipment and manage delicate pieces for maintenance.
• Safely handle cleaning chemicals and follow protective procedures.
• Maintain hygiene standards in locker rooms and fitness areas as applicable.
• Provide courteous, professional service to guests and colleagues.

Skills

English fluency

Spanish fluency

Customer service

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

About The Role

The Steward will be responsible for the cleaning, maintenance, and sanitation of china, glass, silver, kitchen equipment and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment.

What You Will Do:

• Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly.
• Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways.
• Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions.
• Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; placedamaged or excessively worn pieces in a designated area for repair.
• Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

What You Will Do:

• Maintains the cleanliness of the locker room and fitness areas.
• Provides guests with a fitness and locker room orientation.
• Offers spa & fitness tours and can advise of Spa treatment options.
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Distribute and stock towels, robes, swimsuits, toiletries, juices, fruits and other items or amenities needed in the area to provide guests with a level of service in keeping with a Four Seasons.

What you will bring:

• We are looking for individuals who have a warm and welcome smile and a positive attitude!
• The ideal candidate will have experience in a similar role in a luxury/upscale/full service Spa.
• Candidate must have excellent personal presentation and interpersonal skills.
• Fluency in both English and Spanish language required

What We Offer:

• Energizing Employee Culture where you are encouraged to be your true self!
• Competitive salary and a comprehensive benefits package
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for business clothing
• Complimentary employee meals
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

Schedule & Hours:

• Full Time, Rotating Schedule

Four Seasons is an Equal Opportunity, Aff…?? Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal