Stem Cell Clinical Specialist Remote Support & Communications

CooperCompanies; Oregon; Hybride; USD 70 000 - 75 000; Plein temps

Résumé du poste

CooperSurgical in the United States is seeking a Stem Cell Clinical Specialist to provide first-level clinical support to clients, healthcare providers, and internal teams on the Stem Cell Clinical Sales Support team. This role helps execute a range of clinical programs and projects and involves direct clinical communications.

Key duties include handling Quality Standard Notification inquiries, distributing follow-up emails on sterility results for newborn stem cell samples, addressing routine

Qualifications

• 5+ years in clinical, laboratory, research, health education, or customer service.
• Undergraduate degree in life sciences or related field.
• Remote position based in a home office.

Responsabilités

• Communicate with clients, healthcare providers, and internal teams regarding Quality Standard Notification reports and sample inquiries.
• Generate and distribute follow-up emails regarding sterility results for newborn stem cell samples.
• Answer routine scientific inquiries and support real-time clinical questions.
• Assist with auditing and updating Knowledge Base responses and templates for FAQs.
• Support recruitment of client families into internal donation programs per protocols.
• Contribute to other clinical team projects as needed.

Connaissances

Attention to detail

Communication skills

MS Office basics

Formation

Undergraduate life sciences degree

Outils

Excel

Word

PowerPoint

Description du poste

CooperSurgical in the United States is seeking a Stem Cell Clinical Specialist to provide first-level clinical support to clients, healthcare providers, and internal teams on the Stem Cell Clinical Sales Support team. This role helps execute a range of clinical programs and projects and involves direct clinical communications.

Key duties include handling Quality Standard Notification inquiries, distributing follow-up emails on sterility results for newborn stem cell samples, addressing routine