Remote Stem Cell Clinical Specialist – Client Support

CooperSurgical; United States; À distance; USD 70 000 - 75 000; Plein temps

Résumé du poste

CooperSurgical seeks a Stem Cell Clinical Specialist to provide first-level clinical support to clients, clinicians, and internal teams. This remote role is part of the Stem Cell Clinical Sales Support team and emphasizes clinical communications and program execution.

The position requires strong attention to detail, excellent written/verbal communication, and 5+ years in related roles. Salary guidance is provided as $70,000–$75,000 annually, with salary determined by location, skills and

Qualifications

• 5+ years in clinical, laboratory, research, health education, or customer service roles.
• Undergraduate life sciences degree or equivalent experience.
• Strong written and verbal communication skills and attention to detail.

Responsabilités

• Communicates with clients, healthcare providers and internal teams about inquiries and reports.
• Generates follow-up emails regarding sterility results for newborn stem cell samples.
• Assists with routine scientific inquiries and real-time clinical questions.
• Supports recruitment of client families into internal donation programs following protocols.
• Contributes to clinical team projects and updates knowledge base responses.

Connaissances

Attention to detail

Written communication

Verbal communication

Customer service

Formation

Bachelor's degree in life sciences

Outils

Excel

Word

PowerPoint

Description du poste

CooperSurgical seeks a Stem Cell Clinical Specialist to provide first-level clinical support to clients, clinicians, and internal teams. This remote role is part of the Stem Cell Clinical Sales Support team and emphasizes clinical communications and program execution.

The position requires strong attention to detail, excellent written/verbal communication, and 5+ years in related roles. Salary guidance is provided as $70,000–$75,000 annually, with salary determined by location, skills and