Stehekin Gift Shop Manager – Lead & Elevate Sales

Guest Services, Inc.; Northern (KY); Hybrid; USD 45,000 - 50,000; Full time

Job summary

Guest Services, Inc. is seeking a Retail Manager for Stehekin to oversee gift shop operations, staff, and floor management. You will drive customer service and achieve financial goals while building a high-performing team on site at the resort.

The role requires 1–2 years in related management, strong communication skills, and proficiency with MS Word/Excel. Knowledge of promotional programs and inventory control will be valued.

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• 1–2 years of related management experience.
• Proficient with MS Word, Excel and Photoshop.
• Strong customer service and teamwork skills.

Responsibilities

• Plan, direct daily gift shop operations and staff.
• Forecast sales, schedule staff, and manage budgets.
• Merchandise inventory and execute promotions.
• Provide excellent customer service and resolve complaints.

Skills

Staff management

Customer service

Team leadership

Scheduling

Problem-solving

Communication

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

MS Word

Excel

Photoshop

Job description

Guest Services, Inc. is seeking a Retail Manager for Stehekin to oversee gift shop operations, staff, and floor management. You will drive customer service and achieve financial goals while building a high-performing team on site at the resort.

The role requires 1–2 years in related management, strong communication skills, and proficiency with MS Word/Excel. Knowledge of promotional programs and inventory control will be valued.