Resort Guest Services & Operations Associate

Lake Roosevelt Adventures; Washington (District of Columbia); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Guest Services, Inc. is seeking a Resort Worker in Stehekin, WA to contribute across day-to-day lodge operations while delivering high customer service.

The role requires cross-training in front desk, retail, housekeeping, groundskeeping and food service, with duties including stocking, payments, and maintaining clean work areas. The position emphasizes adaptability, teamwork, and effective communication in a fast-paced hospitality environment.

Qualifications

• Partial High School education or higher is preferred.
• High School Diploma/G.E.D. is preferred.
• Ability to read and follow menus/recipes and communicate clearly in English.

Responsibilities

• Provide customer service at the Lodge front desk, in retail, housekeeping, groundskeeping, and food service as needed.
• Restock supplies and maintain clean, orderly work stations.
• Process payments and issue receipts, refunds, or changes accurately.
• Cross-train across departments as assigned by supervision.

Skills

Customer service

Communication

Diversity work

English literacy

Education

Partial High School education

High School Diploma/G.E.D.

Job description

Guest Services, Inc. is seeking a Resort Worker in Stehekin, WA to contribute across day-to-day lodge operations while delivering high customer service.

The role requires cross-training in front desk, retail, housekeeping, groundskeeping and food service, with duties including stocking, payments, and maintaining clean work areas. The position emphasizes adaptability, teamwork, and effective communication in a fast-paced hospitality environment.