Retail Supervisor: Lead Guest Service & Store Ops

Lake Roosevelt Adventures; Washington; Hybrid; USD 21,000 - 30,000; Full time

Job summary

Guest Services, Inc. is seeking a Retail Supervisor in Stehekin, WA. The role supports the Retail Manager with floor leadership, inventory, and staff coordination to meet financial goals and company initiatives.

A focus on delivering exceptional customer service and maintaining staff performance is required. The position emphasizes supervising daily operations, ensuring safety standards, and assisting with Summer Adventure Operations.

Qualifications

• Retail experience (1–2 years) is preferred.
• Ability to interact with a wide variety of people.
• Ability to organize multiple priorities; work well as a team leader; problem-solve.
• Strong customer service abilities; actively helps customers and coworkers.

Responsibilities

• Assist Retail Manager in unit operations and floor management.
• Monitor setup and maintenance of retail area and cashier stations.
• Assist in recruiting, supervising, scheduling, and directing hourly staff.
• Perform opening/closing procedures and ensure safety/compliance.

Skills

Retail experience

Customer service

Team leadership

Problem solving

Education

High School Diploma or GED

Bachelor’s or Business Degree

Tools

Cash register

Inventory control system

Job description

Guest Services, Inc. is seeking a Retail Supervisor in Stehekin, WA. The role supports the Retail Manager with floor leadership, inventory, and staff coordination to meet financial goals and company initiatives.

A focus on delivering exceptional customer service and maintaining staff performance is required. The position emphasizes supervising daily operations, ensuring safety standards, and assisting with Summer Adventure Operations.