Steel Account Manager: Growth & Relationships

KLA Industries; Youngstown (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

KLA Industries in Lordstown, OH seeks an Account Manager / Sales Representative to grow an established customer base and develop new business in the steel processing and distribution sector. You will manage accounts, coordinate with internal teams, forecast demand, and pursue profitable opportunities with a customer-focused approach.

The role emphasizes relationship-building, pricing strategy, and long-term growth, with travel to customer sites as needed and a strong emphasis on meeting business

Qualifications

• Bachelor's degree or equivalent required.
• Experience in account management, outside sales, or related customer-facing role preferred.
• Steel industry experience is a plus, especially in service centers, distribution, or manufacturing.

Responsibilities

• Manage and grow relationships with an established base of customer accounts.
• Identify, pursue, and develop new customers and profitable business opportunities.
• Serve as primary point of contact for customers and understand their business, products, and needs.
• Plan and conduct customer visits, sales calls, and commercial discussions.
• Negotiate pricing, volumes, terms, and other commercial considerations.
• Monitor customer requirements and coordinate inventory levels to support demand.
• Collaborate with purchasing, operations, and internal teams to meet customer expectations.
• Provide accurate sales forecasts and communicate market changes.

Skills

Relationship building

Negotiation

Sales

Communication skills

Time management

Travel willingness

Education

Bachelor's degree or equivalent

Tools

Microsoft Office (Excel, Outlook, Word, PowerPoint)

Job description

KLA Industries in Lordstown, OH seeks an Account Manager / Sales Representative to grow an established customer base and develop new business in the steel processing and distribution sector. You will manage accounts, coordinate with internal teams, forecast demand, and pursue profitable opportunities with a customer-focused approach.

The role emphasizes relationship-building, pricing strategy, and long-term growth, with travel to customer sites as needed and a strong emphasis on meeting business