STEAM & Community Outreach Specialist

City of Memphis; Memphis (TN); On-site; USD 17,000 - 24,000; Full time

Job summary

The City of Memphis is seeking a library staff member to deliver exceptional customer service, support STEAM programs and community outreach, and provide readers' advisory services across library locations. The role involves assisting with computer access, collection development, and basic circulation tasks while supporting staff and volunteers.

The position emphasizes teamwork, responsiveness to patrons, and the ability to work in a dynamic library environment with opportunities to contribute

Qualifications

• High school diploma and one year related work experience in a library service priority area.
• Bachelor's degree is preferred.

Responsibilities

• Provide exceptional customer service in a team environment aligned with the Library's brand promises.
• Plan, coordinate, develop, and implement library programs and STEAM activities.
• Provide public information and readers' advisory services.
• Work at various library agencies to assist with collection development and materials.
• Recommend reading materials and resources to library management.
• Assist customers with computers and identify materials in the collection.
• Provide basic circulation desk services as needed.
• Lift, carry, and stock books and materials; assist training staff and volunteers.

Skills

Customer service

Teamwork

Readers' advisory

Public information

Computers

Education

High school diploma

Bachelor's degree preferred

Job description

The City of Memphis is seeking a library staff member to deliver exceptional customer service, support STEAM programs and community outreach, and provide readers' advisory services across library locations. The role involves assisting with computer access, collection development, and basic circulation tasks while supporting staff and volunteers.

The position emphasizes teamwork, responsiveness to patrons, and the ability to work in a dynamic library environment with opportunities to contribute