STEAKHOUSE SERVER

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A well-known entertainment company in Indiana is seeking a Steakhouse Server who is passionate about providing exceptional service in a fast-paced environment. Responsibilities include greeting guests, taking orders, and ensuring a pleasant dining experience. Candidates should have excellent customer service skills and previous experience in a fine dining or casino setting is preferred. The role requires working in a loud atmosphere and the ability to stand for prolonged periods. This position offers opportunities for career growth.

Qualifications

• Must be at least 19 years of age.
• 6 months of relevant experience or equivalent.
• Ability to read, write, and speak English.
• 6 months or more experience in a fine dining or casino steakhouse environment preferred.
• Must qualify for certification through NMAST.
• Ability to read, write and speak English required.
• Strong customer service and interpersonal skills are required.
• Ability to work as part of a team and to promote cooperative approach between departments.
• Ability to work unsupervised.
• Strong knowledge of spirits, wine, champagne, mixed cocktails.
• Basic math skill is required, ability to handle cash and accurately make change.
• Maintain a professional, neat and well‑groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.

Responsibilities

• Provide beverage, food, and bussing services.
• Greet guests and take orders promptly.
• Expedite food and drink orders accurately.
• Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guests ordering alcohol when legal age is questionable.
• Anticipates guest needs when possible.
• Communicates with bartenders and managers regarding guest requests.
• Completes end of shift checkout and paperwork according to preset standards.
• Complete assigned opening and closing side work.
• Claims tips received according to laws governing wage reporting.
• Provides Red Carpet Service to every patron and employee.
• Must work well under pressure, and meet multiple and sometimes competing deadlines.
• Adhere to all corporate and local policies, procedures, and operating guidelines.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• May be required to answer questions when a manager is not available.
• Must at all times demonstrate ethical and cooperative behavior with guests, co‑workers and leadership.
• Performs other duties as may be assigned by department and/or company management.

Skills

Customer service

Interpersonal skills

Knowledge of spirits and cocktails

Basic math skills

Education

High school diploma or G.E.D.

Tools

Cash handling

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

It is the primary responsibility of the Steakhouse Server to provide beverage, food, and bussing services. Must be outgoing with the ability to engage and entertain guests. All duties are to be performed in accordance with departmental and company policies, practices and procedures.

Responsibilities

• Greets guests in a timely manner and obtains beverage and/or food orders. initiates conversation with guests.
• Expedites food and drink orders for each party quickly and accurately. Serves refills upon request as well as follows up for additional food and beverage requirements.
• Keeps tables neat and orderly by removing glassware no longer in use. Clears and resets tables for next seating.
• Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guests ordering alcohol when legal age is questionable.
• Anticipates guest needs when possible.
• Communicates with bartenders and managers regarding guest requests.
• Completes end of shift checkout and paperwork according to preset standards.
• Complete assigned opening and closing side work.
• Claims tips received according to laws governing wage reporting.
• Provides Red Carpet Service to every patron and employee.
• Must work well under pressure, and meet multiple and sometimes competing deadlines.
• Adhere to all corporate and local policies, procedures, and operating guidelines.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• May be required to answer questions when a manager is not available.
• Must at all times demonstrate ethical and cooperative behavior with guests, co‑workers and leadership.
• Performs other duties as may be assigned by department and/or company management.

Requirements

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be a minimum of 19 years of age.
• High school diploma or G.E.D. preferred.
• 6 months or more relevant experience or equivalent combination of education and experience required.
• 6 months or more experience in a fine dining or casino steakhouse environment preferred.
• Must qualify for certification through NMAST.
• Ability to read, write and speak English required.
• Strong customer service and interpersonal skills are required.
• Ability to work as part of a team and to promote cooperative approach between departments.
• Ability to work unsupervised.
• Strong knowledge of spirits, wine, champagne, mixed cocktails.
• Basic math skill is required, ability to handle cash and accurately make change.
• Maintain a professional, neat and well‑groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent brisk walking, climbing stairs, bending, lifting, stretching, reaching, kneeling, squatting, and standing for long periods of time.
• Walking and/or standing 90% of the time.
• Lifting up to 30 pounds to stack, store or move materials, supplies and equipment.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals.
• The noise level in the work environment is very loud.
• Exposure to bright lighting.
• Exposure to unrestricted second‑hand smoke.